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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Christine Jensen

January 30, 2025

5  out of  5
rating by Christine Jensen
"I don’t normally write reviews however; I wanted to share with each of you that I couldn’t be more pleased and honored to have had the help and guidance from Paul as well as his incredible team. They exude professionalism, they have a wealth of knowledge and they are the most compassionate group of individuals I have come across. I highly recommend Paul Middleton and his staff of experts for all your insurance needs."
We responded:
"Thanks for your kind words. With all the attention on insurance rates, terrible fires, and ongoing legislation, a little sunshine showing through that we are performing on our promises brightens our day. We will continue to serve you in anyway we can. Thank you."
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robin arthur

January 29, 2025

5  out of  5
rating by robin arthur
"I’ve been with State Farm and Paul, for many years. During that time I’ve always received the best service from all the staff. In particular I like to work with Pamela Ziemak. Any time I have a question or an issue, I know Pamela will be able to help me. She is so knowledgeable and always gives me good advice. Thank you Pamela, you’re a blessing!"
We responded:
"Your loyalty over the years is greatly appreciated and I am glad our focus on customer service shows. Pamela and the rest of the team are great. Thanks for verifying it’s working."
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Wing Wong

January 29, 2025

5  out of  5
rating by Wing Wong
"I have been working with Pamela for the last two years and I must say the experience has been nothing short of excellent. She is incredibly knowledgeable and was able to get my classic cars insured in a very reasonable rates. Anytime I had a question or need assistance Pamela was quick to respond and make sure everything was taken care of."
We responded:
"Thanks for saying it. Pamela is very dedicated to our customers. I am glad you recognize it and she deserves that praise. "
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Evan Haglund

January 29, 2025

5  out of  5
rating by Evan Haglund
"Didn't think I'd ever love an insurance agency! They're incredibly helpful and caring not only when you are seeking a policy, but equally responsive when it is time for a claim. Highly recommended!."
We responded:
"You are so kind. We definitely do our best to help navigate all the crazy stuff going on with the insurance world today. Grateful for your business and your kind words. Thanks"
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Avtar

October 19, 2023

5  out of  5
rating by Avtar
"Superb support"
We responded:
"Thanks, We have a very experienced and compassionate team. We pride ourselves on service"
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Ty Brown

January 28, 2022

5  out of  5
rating by Ty Brown
"Our whole family works with Paul. Best agent out there."
We responded:
"Thank you Ty, I know my team is honored to work with you. Thanks for recognizing it."
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Ann Stevenson

November 5, 2021

5  out of  5
rating by Ann Stevenson
"My husband & I have been with State Farm & Paul Middleton since moving to California in 1975. We have had several incidents which required not only crisis responses but also very costly coverage. In each situation, this agency and staff have responded right away, stayed the course of months of repair, and approved payments in a very timely manner. The staff is consistently available to answer questions accurately and courteously. I recommend them without reservation."
We responded:
"Thanks Ann, we strive to serve and not treat you like a number. so proud of our staff."
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Vanessa Brown

April 27, 2021

5  out of  5
rating by Vanessa Brown
"Great staff. Felt like they really care about our family and business and finding the perfect policies for us."
We responded:
"Thanks, we are excited about your dog training business and glad to be of help"
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Joe Rogers

January 22, 2021

5  out of  5
rating by Joe Rogers
"I just got off the phone with Pamela Ziemek, the Customer Service Rep for this office- I must say she is excellent! Very helpful, very friendly, and VERY knowledgeable! I currently have my home and auto coverage (41 years now) with State Farm, but we also have a rental home that we share with some business partners that is covered by a different insurance company- while talking to Pamela about a situation that came up in our rental, she offered really thoughtful advice about our coverage that will help protect us from potential lawsuits which could save us from having to pay out lots of hard earned money! Pamela is great! So glad she is there! I highly recommend this office because of her. Thanks Pamela!"
We responded:
"Thanks Joe for your feedback. She is every bit as good as you've stated. We are grateful for an excellent staff that does strive for our clients. Most especially we are grateful for good clients like yourself."
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Susan Gardner

October 20, 2020

5  out of  5
rating by Susan Gardner
"Thank you to the staff of Mike Baxter/Paul Middleton office. We have had excellent service from this office. They go the extra mile to make sure that we have exactly the coverage we need without overselling their products. We can always count on a quick and accurate response. I just can't say enough to express my gratitude to them."
We responded:
"Thanks Susan. We are so pleased with our staff and all they do for our clients. Being helpful is in their nature and we are grateful to have them. Your appreciation means tons to them."
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Jennifer Jill Holyoak

December 7, 2017

5  out of  5
rating by Jennifer Jill Holyoak
"Very friendly and helpful with my questions and concerns."
We responded:
"Thank you for the review Jill! We appreciate it and are happy we could help you with your insurance questions."
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Brandi Bischoff

April 19, 2017

5  out of  5
rating by Brandi Bischoff
"We use this office for our home and auto insurance. Brent is our contact, and is extremely efficient and helpful. He is very knowledgeable, and is always quick to help and provide accurate information."